Your payment has not processed
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Why did the payment not process?
Follow the steps below to resolve your problem making payment:
Double check all personal and payment details
Check you have selected the correct card type
Check your payment card number is correct
Make sure there are no spaces in your card number
Check your start and expiry dates
Make sure the security code is correct (the last 3 digits on the back of your card)
If you have used a Switch, Maestro or Solo card, make sure you have entered an issue number
If you're still having problems, please check with your bank to see if they have declined the transaction
If you still need help, please contact our customer service team on +61 2 9333 3923.