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AllClear Travel

Medical travel insurance with Big Tick

Home > Hub Help Article > Password problems: How to fix them
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    Password problems: How to fix them

    Page contents

    What should you do if you don’t know what your password is?

    Your password is usually your account number – unless you have already personalised it.

    If you are still unsure of your password, contact us and we can help you retrieve it.

    How to use your account
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    Copyright © 2024 Europ Assistance Australia Pty Ltd – All rights reserved

    This insurance is underwritten by the insurer Mitsui Sumitomo Insurance Company Limited (MSI), ABN 49 000 525 637, AFSL 240816. Europ Assistance Australia Pty Ltd (EAA) ABN 71140219594, AFSL 552106 holds a binding authority from the insurer, MSI to issue contracts of insurance and to deal with or settle claims on MSI’s behalf and as MSI’s agent. AllClear Insurance Services Pty Ltd, ACN 165 270 066, trading as AllClear Travel Insurance, is an Authorised Representative (AR number 1311154) appointed by EAA to distribute and administer this insurance product.

    Any recommendations made about the insurance is general advice only and doesn’t take account of your particular needs and circumstances.  A Target Market Determination and combined Product Disclosure Statement and Financial Services Guide is available for this product and this should be considered by you before making a decision to buy or hold this insurance.

    * The product information contained on this website is a brief summary only. For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product. The PDS and TMD can be obtained here.

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