Help Centre

Choose where you would like help from one of the topics below.
Choose where you would like help from one of the topics below.
Find answers to any questions that you may have. Either click on the topic that you need help with from the choices above or use the search box.
Your feedback is important to us! Were our help articles useful? Please click 'Yes' or 'No' at the bottom of each help article.
This insurance is underwritten by Mitsui Sumitomo Insurance Company Limited (Mitsui Sumitomo), ABN 49 000 525 637, AFSL 240816. AllClear Insurance Services Pty Limited ABN 76 165 270 066, trading as AllClear Travel Insurance, is an Authorised Representative appointed by Mitsui Sumitomo to distribute and administer this insurance product. Mitsui Sumitomo also engages Europ Assistance Australia Pty Ltd, ACN 140 219 594 to provide claims handling services in relation to this insurance product.
* The product information contained on this website is a brief summary only. For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product.
© 2022 AllClear Insurance Services Pty Limited - All rights reserved