Cancellation cover
Please read the Target Market Determination and Product Disclosure Statement
- Unlimited medical emergency expenses cover with 24/7 emergency medical helpline
- Unlimited cancellation cover available
- No upper age limit
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When should you take out cancellation cover?
Buying travel insurance can often be a last minute decision. However, putting cancellation cover in place early is often the best choice.
Why is this?
- If you book a holiday earlier than getting cancellation cover, you take a chance on needing to claim for it.
- Taking out cancellation cover early provides immediate peace of mind. You’ll know that lost expenses on transport, accommodation and package holidays will be returned to you. All you’ll need to think about is planning an exciting trip.
This is general advice only. Please read our Product Disclosure Statement (PDS) and Target Market Determination (TMD) to make sure this cover is right for you.

What are the benefits of cancellation cover?
Cancellation cover includes a wide variety of events.
For up to the amount agreed, here are 6 examples of what you could claim for:
- Travel and accommodation arrangements, excursions, tours and activities.
- The death, disablement, or illness of: a) you; b) any person you are intending to travel or stay with; or c) an immediate relative of yours.
- You being called for jury service.
- Your redundancy or the redundancy of any person you are intending to travel with.
- Your passport, or the passport of any person you are intending to travel with being stolen during the seven days before your departure date.
- Any person you’re travelling with being ordered to return to duty for the armed forces, emergency services or an administrative government role.
For a definitive list of which events you can claim for, please see the wording of your chosen policy.
Levels of Travel Insurance cover
We offer three levels of cover: Gold Plus, Gold and Traveller. The Traveller product is only available for Single Trip policies. This is general advice only. Please read our Product Disclosure Statement (PDS) and Target Market Determination (TMD) to make sure this cover is right for you.
What does AllClear’s Travel Insurance cover?
Our Travel Insurance protects you against potential disruptions or unexpected events while you’re travelling the world.
What's covered?
Costs of tests, medications, and procedures needed to treat an illness or injury while travelling. You’ll also be covered for repatriation to bring you safely back home.
Cover for flight and accommodation costs if an unexpected event means you have to cancel your trip before you go.
Cover for emergencies that force you to return home early.
Compensation for extra costs if your flight is delayed.
Insures your baggage and its contents against loss or theft.
Cover for legal costs to claim compensation for incidents during your trip.
Our Seniors Travel Insurance policies have no upper age limit. We believe everyone deserves to enjoy a holiday with the right cover, regardless of age.
What’s not covered?
For most claims, you won’t be covered for the travel insurance excess (the first part of any claim).
Your cover is limited to trips within the designated region of cover you chose, whether that’s Australia or overseas.
Claims related to events or issues that you knew about before buying the travel insurance or before booking any individual trip are not covered.
You need to declare all your medical conditions. If not, we won’t be able to cover you for any unexpected treatment connected to known health concerns.
We know that plans change, but you’re only covered for cancellation if the reason is within the policy terms and conditions.
This is general advice only. Please read our Product Disclosure Statement (PDS) and Target Market Determination (TMD) to make sure this cover is right for you.
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Levels of cover
The amount of cancellation cover changes between policies.
The level of cancellation, baggage and medical expenses cover available for each policy is displayed at the end of your quote – when your policy options are presented.
Always check the level of cover meets your requirements.
FAQs
Does cancellation cover apply per person per trip?
Yes, the cancellation cover levels shown are per person – and per trip.
The same applies for all other policy benefits shown in your policy booklet.
After buying the policy when does cancellation cover start?
On a single trip policy, your cancellation cover begins from the date of buying your insurance.
For annual multi-trip policies, cancellation cover is effective from your chosen start date.
How can you increase the cancellation cover for your holiday?
We would need to request this increase from the Underwriter.
Please contact us on +61 2 9333 3923 to do so.
Please note, there would be an additional premium to pay.
What about cancelling your policy?
For all policies, you’re entitled to cancel and receive a full refund within 14 days of buying it.
If you’d like to cancel your policy after these 14 days, we can seek to offer a pro rata amount. Please note, you can’t claim for cancellation and seek a refund on your policy.
Can you exclude cancellation cover?
You are able to exclude cancellation cover on our policies.
We always seek to offer you comprehensive cover!
We’re here to help
Emergency assistance 24/7
Find out what to do if you need emergency medical assistance when on holiday.
Need to make a claim?
Find out what to do if you need to make a claim under your Travel Insurance policy.
Product Disclosure Statement
Find out all the cover details of the different policies.
- Based on Trustpilot reviews of all companies in the Travel Insurance Company category that have over 70,000 reviews as of January 2024. AllClear Gold Plus achieved a Which? Best Buy. AllClear Gold Plus has been 5 Star rated by Defaqto
- 5 Based on 780 responses, January 2024.
- Price stated is for an up to 50-year-old with high blood pressure for an AllClear Gold Plus annual multi-trip policy to Europe. Price is correct as at 07/10/2024.
^ Must have purchased a policy between 4/2/25 and 3/3/25 and completed the prize draw form sent with the purchase email. This competition is offered by Regent Seven Seas Cruises. Any queries, please direct to Regent Seven Seas Cruises: eventsuk@rssc.com. See Terms and Conditions for more details.